Privacy Policy

Last updated: April 15, 2026

Who We Are

Strickland Services Group, LLC ("we," "us," or "our") operates the DBQ Field Guide website at https://dbqfieldguide.com. This privacy policy explains how we collect, use, and protect your information when you use our website and purchase our products.

Information We Collect

Information You Provide

• Email address — provided at checkout to deliver your purchase and download link
• Payment information — processed securely by Stripe; we never store your card details on our servers

Information Collected Automatically

• Server logs — IP address, browser type, pages visited, and timestamps (standard web server logs)
• Download records — purchase ID and download count for security and fraud prevention

How We Use Your Information

• Process your purchase and deliver your PDF download
• Send your purchase confirmation and download link via email
• Provide customer support if you contact us
• Prevent fraud and enforce download limits

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Processing

All payments are processed by Stripe. Your payment card details are sent directly to Stripe's secure servers and are never stored on or transmitted through our systems. Please review Stripe's Privacy Policy for details on how they handle your payment data.

Data Retention

We retain purchase records (email address, purchase ID, and product purchased) for accounting, tax, and customer support purposes. Download tokens expire after 1 hour. You may request deletion of your data by contacting us.

Data Security

We use HTTPS encryption for all website traffic, HMAC-signed download tokens, and secure payment processing through Stripe. While no system is 100% secure, we take reasonable measures to protect your information.

Your Rights

You may contact us to:

• Request a copy of the personal data we hold about you
• Request deletion of your personal data
• Ask questions about how your data is used

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

For privacy-related questions, contact us at support@dbqfieldguide.com.